The role of cruise consultant
Cruise Consultants are travel agents who offer cruise vacation packages. Cruise Consultants are experts at offering guidance and selling packages to people looking to take a cruise vacation.
- The job entails anticipatorily matching client’s needs to appropriate travel packages, using online platforms to verify product availability, taking customer reservations.
- As well up-selling customers on specific additional travel products, collecting deposits, and guiding customers on travel arrangements and keeping them informed of any changes.
- Depending on the firm, you can be working from home, an office, or a call canter.
- You must be organized, provide exceptional customer service, have an enthusiasm for travelling, and have strong communication skills to succeed in this position.
- Another necessity is computer proficiency since there will be sales reports, voyage reports, and other paperwork to complete.