The front of house crew is the restaurant’s face, and they play a significant part in deciding the quality of a customer experience. Exceptional cuisine is one thing, but good service can linger in a customer’s mind, bringing them back and encouraging repeat business!

• Front of house workers in restaurants, bars, and gastropubs offer a consistent and high-quality customer experience.
• They organise reservations, greet visitors, show them to tables, and answer any customer concerns or complaints.
• Front of house managers and supervisors are also in charge of supervising teams of employees, which includes activities such as rostering and performance evaluations.
• Working in a restaurant necessitates good communication and collaboration across many responsibilities. As a result, the ability to operate as a team is crucial. Uncooperative employees may damage the client experience and, ultimately, the profitability of business.
•  Working front of house needs charisma and diplomacy. The job requires regular face-to-face interaction with consumers, who are not always pleasant. Ability to multitask, money management experience, dealing with customer complains is necessary skills.