Tourism has begun to embrace specialised technology methods as a result of rapid worldwide changes and constant technology improvements, which implies digital skills are necessary in the tourism business. 

Customers’ demands have shifted as technology has advanced, and their expectations have risen. As a result, tour operators and other tourism-related industries require increasingly competent workers who can match travellers’ technological demands. 

The most striking skills required in the new tourism model: 

• E-business capabilities include everything needed for online branding, marketing, distribution, data collecting, and analysis. 
• Creativity and the creation of a one-of-a-kind consumer experience. 
• Ability to utilise digital devices and communication apps, computer literacy, social media/web-based communications and research, digital marketing, and content production. 

Since the future of travel is focused on technology, tourism occupations will need both technical and advanced skills and knowledge in order to properly develop and manage smart projects.