Front of house employees work in a variety of settings, including restaurants and cafes. They greet clients, take orders, and pass them to kitchen personnel.

The following are the qualities that are important for a candidate for a Front of House position:

• Customer service – one of the most important talents of front-of-house staff because they engage with customers the most.
• Teamwork – the capacity to cooperate closely with other team members during a shift, as well as supervise a group of employees if in a management role.
• Organisation skills – ability to multitask and balance competing priorities during a shift.
• Listening – a necessary ability in all front-of-house positions. People may seek your guidance on what to order or have specific concerns or queries. It is your responsibility to ensure that you carefully listen to these, comprehend them, and provide suitable advice, counsel, or responses.
• Software knowledge – knowledge and implementation of industry software and processes, such as taking bookings, orders, and payments, is required as well.