A hotel sales and marketing manager is in charge of increasing a hotel’s profits by establishing strategy to improve occupancy and making best use of its accommodation and amenities.

• The manager must remain mindful of the variables influencing the hotel industry and gain a thorough knowledge of the requirements and attitudes of a hotel’s clients.
• Manager must be capable of communicating effectively with others, analyse and solve issues, maintain efficient collaboration, and interact successfully with both internal and external clients.
• This position requires exquisite sales and negotiation skills, as well as the power to inspire and lead a team.
• To ensure a consistent revenue stream and high levels of repeat business, you must cultivate strong customer relationships.
• As a marketing manager, you must make it simple for clients to gain knowledge about your hotel and recognise the factors that influence your hotel’s consumers attractiveness.